Check-In with Bryan

Hospitality Horror Stories: A Friday Rant on Bad Leadership

Bryan Fish

This week on Checkout Fridays, Bryan and Tyler keep it unfiltered.

From a 47-minute drive-thru nightmare at a fast-casual restaurant to firsthand stories of bad management, burnout, and leadership failures, this episode turns into an honest, sometimes hilarious, and very real conversation about what happens when people at the top stop supporting their teams.

Along the way, they dive into:

  • Why poor leadership destroys employee morale
  • Real hospitality war stories from restaurants and hotels
  • End-of-year exhaustion and holiday stress
  • Why empathy still matters in service businesses
  • And how not to run a restaurant (or any operation)

It’s a laid-back Friday conversation with real lessons for operators, managers, and anyone who’s ever worked in hospitality — especially heading into the holidays.

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#Hospitality

#Leadership

#Management

#RestaurantLife

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